Wednesday, May 6, 2020

Organizational Culture Of Southwest Airlines - 814 Words

In this segment of the paper I will analyze the organizational culture of the Southwest Airlines The airline which is categorized as a regional airline is known for its profitability and excellent customer service within the transportation industry (SWA, 2015). What are the espoused values and beliefs of the companies? Values and beliefs of a company can attract investors to a company or deter investors from a company. Fortunately, the SWA has attractive values and beliefs. According to SWA’s home page, the Southwest Airlines mission is â€Å"dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit†. The SWA mission statement not only takes into consideration its consumers, it also enumerates the company’s commitment to their employees. The SWA mission statement for their employees enumerates and reinforces the belief that providing their employees with a stable work environment, equal opportunity for learning and personal growth, creativity and innovation will improve the effectiveness of Southwest Airlines, and consequently increasing customer satisfaction .Furthermore, it is commendable that, the three core values of the company which reiterates the value of work and people, but allows the emp loyees to have fun, are reinforced by the company at all times. From all indications, these unique core values have partially helped to catapult the airline to the financial statutes they areShow MoreRelatedSouthwest Airlines Organizational Culture770 Words   |  4 Pages Southwest Airlines corporate philosophy can be credited to one of the founders Herb Kelleher. 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The paper also describesRead MoreSouthwest Airlines: Organizational Culture616 Words   |  2 Pagesâ€Å"Southwest is one of the most admired companies in the country, respected in an industry thats better known for delayed flights and bad customer service than a great corporate culture.† (Business Insider) Southwest Airlines is known by many to have a long history or service in the airline industry. In many ways its rise to success is nothing less than astonishing. The company has been innovative in both its methods of marketing and its ability to manage its workforce effectively. Many consider SouthwestRead MoreThe Merger of Airtran by Southwest Airlines: Will the Organizational Cultures Merge?717 Words   |  3 PagesDiscuss the layers of culture that are evident in this case Information systems development: AirTran uses Navitaire as reservations system vendor while Southwest uses Sabre to better accommodates international flights. 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Organizations want managers that can motivate their associates to achieve theRead MoreSouthwest Airlines: Organizational Commitment and Communication Paper1231 Words   |  5 PagesSouthwest Airlines: Organizational Commitment and Communication Paper Communications for Accountants COM/530 Southwest Airlines: Organizational Commitment and Communication Paper    Southwest Airlines’ strong organizational culture is reflected in its mission as shown in its website: â€Å"dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.† Southwest is a company that not only excels in customer serviceRead MoreSpecial Organization Features in Companies and Their Effectiveness1225 Words   |  5 Pagesachieve better performance. What evidence is there to support this? Semco and Southwest are recognized as exceptionally successful organizations managed through democratic participative and functional management as the basis of their organizational strategy. The most distinctive organizational characteristic shared by Semco and Southwest is the practice of unorthodox business organizational culture. Organizational culture is defined as actions and attitudes of individuals and groups toward one anotherRead MoreOrganizational Strategy at Southwest Airlines784 Words   |  3 PagesSouthwest Airlines Introduction Southwest Airlines represents a rather unique organizational force that has driven the company to success since its inception in 1971. One of the most unique features about the organizational structure is that it is largely decentralized and employees are openly welcomed to express their opinions on a wide range of organizational issues. However, despite the hands off management strategy, the company consistently ranks as one of the top airlines in regards to

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